People may know what they
want to retire from, but not what they want to retire to. There's
the rub, as Bill Shakespeare would say.
As an advisor, you may take well to helping people sort
through their thoughts and feelings on what they want and figure how,
as a couple, they can achieve the harmony that is due in retirement.
Case in Point
Amy dreams of retirement starting at 60…in a home
that is mortgage-free (or almost) with a big tub, big closets and a
big kitchen…and a room dedicated to massage. She has visions of
helping diabetic women with therapeutic massage, feeding them dishes
she concocts with what she learned in culinary classes. All this in
between travels with Jeff to events they would very much like to see,
such as the Kentucky Derby and the running of the bulls in Spain. They
both want a loft in downtown Vancouver, British Columbia.
Jeff wants to remain active in
retirement, but settled in a place with four pleasant seasons, like
the Oregon coast or a small town in New England. And Jeff would like
to work through retirement, returning to school to reinvent himself,
perhaps in archeology. Jeff sees travel as a must, but does not want
the touristy things Amy dreams of. They both agree that they'd like
to spend one month twice a year working with children in developing
nations. They absolutely agree on the loft in Vancouver.
This scenario is real. It came
about when Amy and Jeff took some time and each completed a dream sheet
of desires, then compared notes. They are not retired yet, so they still
have a ways to go. They are agreed on not wanting to suffer the nursing
home route Jeff's dad did. They agree on the amount of money they need
to put away to secure this vision. They understand that life can interrupt
their plans whenever it decides to bury its smile in the sand and rear
its ugly head. Such is life.
But Amy and Jeff are smart. They
plan…and work their plan without flinching. Jeff says, "…for
me, failing to prepare means preparing to fail." He's right, of
course, but Amy and Jeff are a financial advisor's dream client. Would
that it were so with the rest of the population.
The remaining hundreds
of millions of people in the U.S. and Canada occupy themselves so insistently
on the present that they can only dream of the future and, seeing it
and guessing—yes guessing—what they must do to prepare to
achieve their cloudy vision, freak out. The last thing you
want is new clients who are already stressed about failing for retirement,
eh? What's an advisor to do?
Last Things First
What's the last thing you want
to do or can afford to do in your financial advisory? Hint: It takes
time and is not immediately productive. If you guessed "do three
to five hours of fact-finding and prioritizing for retirement with a
couple who has talked very little about this" then you are right.
It should be the last thing you want to do. If you do not do this, however,
you may feel guilty and professionally negligent. If you actually do
this, you are incredibly inefficient and infinitesimally patient. Either
way, you suffer. There is a better way.
ELP
Enhanced
Lifestyle Planner—ELP takes all that work that
you cannot afford to take the time to do and, using state of the art
online technology, does it for you. "It" is fact finding and
prioritizing prior to meeting and working on a comprehensive retirement
plan. 540+ questions take about 30 minutes to complete. Individuals
or couples can do it.
There are two questionnaires, depending on the age
and circumstances of the client.
Version One — Pre-retirement
Planning is used with clients who are 45+ and not retired.
Version Two — Life
Balance is used with clients of all ages including retirees
.
A report of 16-22 pages is generated for you, the advisor.
You control the feedback loop. You can lead the client with it or mail
it to those you do not want to spend time with. Imagine—a pre-qualifier
for clients. Amazing.
Another amazing fact is that the price for certification
is relatively inexpensive ($295. but a price raise is being considered)
which includes your first 10 questionnaires. Additional questionnaires
cost $6 - $10 each, based on the number purchased. It is easy to see
that ELP is inexpensive to obtain. It is also at the price range where
charging $10. - $25. a head or more for a workshop would pay for the
tests and perhaps defray some workshop expenses as well.
Sample Scenario
You advertise your preretirement
workshop around Enhanced Lifestyle Planning. You receive
the MSPowerPoint™ slide show with you certification training.
You state that the ELP questionnaire can be taken, scored and the personal
report given to each participant for a fee of $25. Your administrative
assistant supplies participants with the code to take the questionnaire
and makes sure they will come to the workshop. You conduct the 60-90
minute workshop on life balance and give each participant his report.
Latecomers can take the questionnaire by hand (although this later requires
inputting the answers into the computer and I recommend against it).
You concentrate on the participants that seem like potential clients
for you and give the others to associates. Easy. Cost-effective.
ELP helps clients
quantify and prioritize their goals for retirement, however diverse
they may be, and do it gradually.
A client of mine introduced to
me to ELP in its infancy. In a recent email he confirmed, "As
an update we just yesterday moved to our own building. As well, I have
added staff and won a national contract with the Canadian Chamber of
Commerce to provide retirement plans for 350 chambers across Canada
for 170,000 businesses. We are busy.… we are using the ELP for
our workshop program that we are marketing to HR departments of large
corporations. We did a Retirement workshop for a large organization
based in Washington at their annual meeting in Quebec City. Good response
with an invitation to present in Arizona."
Still skeptical, I did my due diligence.
I got excited. I talked with 10 or so ELP users and discussed the marketing
implications for ELP. I became ELP certified myself. Then, I took a
step I had refused to take for 24 years and decided to sell ELP to advisors
and add value to it by helping them with their marketing when they get
their ELP certification through me. (See my advertisement in Broker
World or go to www.melchinger.com
and click on the Enhanced Lifestyle Planning tab.)
All Online
Enrollment process:
1. Go to www.melchinger.com
and click the Enhanced Lifestyle Planning tab
2. Scroll down to the blue bar that says ELP Introduction
and click
3. Click the Financial Planners link
4. Scroll down and read this page. When you get to ELP Registration
Agreement, click and the agreement will appear in a separate
window.
5. At the bottom of the agreement, you may click I Agree
and a form will appear for you to complete and pay. It is self-explanatory.
There is a complete money back guarantee in the first
ten days. We want you to complete the first session of training and
really know that ELP is for you before going forward.
Training is online audio. At the completion of training,
there is an exam to pass for your certification. Then your account is
credited with your first ten questionnaires, you are given your codes,
and the rest of your future history with ELP is yours to write.
Golden Opportunity
Now there are more people looking for more advice than
ever, and fewer advisors who are actually qualified to give it.
If you need to differentiate (and you do)
if you need a brand (and you do)
if you could use some excitement in your professional career
ELP—Enhanced Lifestyle Planning
may be just what the doctor ordered.
It's about marketing.
Questions? Email jhmco@melchinger.com
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